Diagram of healthFrequently Asked Questions (FAQ)

Below are some of the most frequently asked questions about Scioto Urgent Care. If you do not find the answer you are looking for, please feel free to call the office during business hours (614) 789-9464, or send us an email at info@sciotourgentcare.com

Should I visit an Emergency Room or an Urgent Care?

This is one of the most difficult questions to answer. Some illnesses require immediate medical benefits of a hospital emergency room, many cases an Urgent Care facility is a quicker and often more cost efficient alternative. The lists below offer some guidance to what sort of treatment each type facilitates.


  • Injury or Illness you would visit your primary care physician
  • Non severe abdominal pain
  • Laceration or cut repair (stitches)
  • Treatment of minor burns or skin irritations
  • Cerumen (ear wax) impaction removal
  • Drug testing
  • School / work physicals
  • Wart / skin tag removal
  • Ingrown toenail treatment
  • Travel immunizations
  • Flu shots
  • Sports injuries such as sprains or strains
  • Mild to Moderate Asthma attacks
  • Upper respiratory illness


  • Chest pain with shortness of breath
  • Severe burns
  • Electrical shock
  • Complications from pregnancy
  • Altered mental states
  • Seizure
  • Poison ingestion
  • Digit or extremity amputation
  • Syncope or unconsciousness
  • Major head injuries
Do I have to be “In-Network” with my insurance company to visit Scioto Urgent CareMedical doctor Holding Blue stethoscopeyour healthy concept

No. Scioto Urgent Care will take a $50 co-pay and bill your insurance for you in the event that your carrier is not considered “In-Network”. You will be responsible for the difference between the amount of the bill, and the amount paid by your insurance carrier.

Is it more expensive to visit an Urgent Care rather than an Emergency room?

Typically, the answer to this question is NO. More times than not, an Urgent Care is much less costly than a traditional hospital emergency room. Sometimes it can be a quarter to a third as expensive as the ER.

When should i visit my primary care physician, rather than the Urgent Care?

An urgent care is not set up to be a replacement for your traditional primary care physician. However, Scioto Urgent Care is an excellent option for your medical needs during those times when you cannot get into your primary care physician in a timely manner, or at a time when the primary care physician’s office is not open, such as after hours, weekends and holidays. We will work closely with your primary care physician on a treatment plan specifically tailored to your medical needs.

What is the normal wait time at Scioto Urgent Care?

Wait times are very short. Unlike an emergency room, where wait times can be as much as 3-4 hours or more, Scioto Urgent Care will typically see a patient within 20-30 minutes of their check-in. Many times these waits are even shorter.

Do I have to make an appointment prior to coming in?

No. We encourage walk in visits. In fact, we do not take appointments.

Do I need to pay with cash?

No. Very few of our patients pay with cash. We work with most major insurances and we also accept credit cards. Patients will be responsible for their insurance co-pay (varies by plan), but credit cards are typically used for this fee. We do not accept personal checks.

What are the qualifications of the staff at Scioto Urgent Caredoctorhands

One of the greatest benefits to Scioto Urgent Care (compared to our competition) is that our medical staff is comprised 100% by board certified physicians. Our doctors have more than 30 years experience in treating your urgent medical needs.

What are the hours of operation? Are you open on holidays?

Our hours of operation are Monday – Saturday 10:00 a.m. – 8:00 p.m. and Sundays from 11:00 a.m. – 5:00 p.m. We are open 365 days a year, including weekends and holidays. We have special hours of operation during holidays. Please check the hours/directions page for more detailed information.

What insurances is Scioto Urgent Care “In-Network” with?

Scioto Urgent Care is “In-Network” with many major insurances carriers, including, MED MUTUAL, UHC, ANTHEM, and others. To see a full list of our insurance partners, please visit the insurances accepted page.

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